Guillermo Armelini

Profesor asociado del ESE Business School

garmelini.ese@uandes.cl

Títulos o grados académicos

• Ph.D., IESE, Universidad de Navarra

Cursos o Cátedras que imparte

  • Director del Área de Dirección Comercial del ESE Business School, Universidad de los Andes
  • Director Académico Programa AMP del ESE Business School, Universidad de los Andes
  • Profesor asociado, Dirección Comercial del ESE Business School, Universidad de los Andes
  • Profesor visitante en forma habitual de la Universidad Torcuato Di Tella (Argentina), Universidad Nacional del Litoral (Argentina), IDE (Ecuador), PAD – Universidad de Piura (Perú), Inalde – Universidad de la Sabana (Colombia).

Publicaciones

  • Improving incentive policies to salespeople cross-sells: a cost-sensitive uplift modeling approach

  • Understanding customer satisfaction via deep learning and natural language processing

  • The complementary role of advertising and electronic word-of-mouth for blockbusters and low-budget motion pictures

  • Assessing university enrollment and admission efforts via hierarchical classification and feature selection

  • Diffusion of adoptions on dynamic social networks: A case study of a real-world community of consumers

Apariciones en Medios

  • New Engineering Study Findings Recently Were Reported by Researchers at Universidad de Los Andes (Understanding Customer Satisfaction Via Deep Learning and Natural Language Processing)